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Product Reviews:
Linksys WRT54GS Wireless-G Broadband Router with SpeedBooster |
Rating: 5 (out of 5)
Summary: Happy With This
Comments: Was hesitant to call Linksys for help setting this up however I got right thru and talked to someone who actually spoke English and got both computers set up in less than 15 minutes. I do not think I could have done it myself so glad I called their support. |
Rating: 5 (out of 5)
Summary: Best wireless G rounter and access point
Comments: As a router:
I purchased this product5years ago to access internet in several devices at home as this1had best reviews among routers in Amazon.com. So I will not bother telling you how great it was as a router.
As a access point:
however last year when I moved to new house, I needed to widen my network signal range for the house. And an access point was also necessary for my internet phone and desktop computer that are located separately from my router (due to strange cable setup in my house) and that require wired connection to AP. So I 1st thought about selling this old router on ebay or something, and then purchaseing new N router and access point that might cost around $200-300. With little internet research, I found out that I could use WRT54GS as a wireless access point with firmware update. After purchaseing D-Link DIR-655 N router, an hour of updating firmware and setting the access point, there was $100 perfect and new network system for my house. It's been a year since I use it as an access point. I have never had any problem with it.
In conclusion, if you are considering wireless G, I strongly endorse this product as a router and access point for its reliability and versatility. |
Rating: 1 (out of 5)
Summary: Such Trash
Comments: Linksys is a respected company and I have used their products before however I do not know why and how they managed to come up with such a aweful product.
I purchased14 months back. It kept on going dead and I had to restart it alalmost all e 30 min. I called amazon and got it replaced.
The new1also did not work that great. And finally1day it went dead and I pressed the reset howeverton located at the back.
After that it has never worked. I am going to call Amazon to see if they can refund me some money or otherwise I am trashing.
I have made a vow never to use linksys products again. |
Rating: 5 (out of 5)
Summary: Awesome
Comments: This router works great!! easy to set up. My home network was online in about 10 minutes. Highly endorseed. |
Rating: 3 (out of 5)
Summary: Tech Support Issues/purchase A BETTER CAT5 CORD!!!!!!!! {Long Review]
Comments: This maybe an Issue that Costumers might have!! THIS WAS MY EXPERIENCE!!!! I purchased this model at my local Walmart for $40. Install, easy enough.2months after purchase, The ROUTER just suddenly had no connection to the internet on my computer!! I did the cd install, to no avail. I then called Tech Support. They were nice, had great communication and were knowledgeable. Except after 3hrs, 4 different Tech Support Levels, no luck with any connection/ configuration, settings, you name it!!!! Then, they CLAIM the device was defective and gave me REPLACEMENT request/claim number. I called the Customer Support, and they were also professional however to receive a replacement I must pay for the Shipping Cost or Charge my Credit Card of the original price until they RECEIVE the DEFECTIVE WRT54GS. So, I said no. And then went to LINKSYS website. Looked under the SUPPORT, START HERE- type WRT54GS COMMUNITY/Top FORMS, then "Connects, however no connection using router" then I found this:
Re: Connects, however no connection using router
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hermanzke
Regular visitor
Posts: 1
Registered: 04-23-2008
hermanzke
Message 17 of 125
Viewed 11,408 times
I FINALLY FOUND A SOLUTION!!!!!!
I have had continual problems much like all of you, and spent countless hours on the phone with Linksys...doing all of the things they are telling all of you. I even went out a purchased a new router, only to continue having problems.
I finally followed the advice of WAMason which is message #12 that endorseed getting a new CAT 5 cable. Here is what he said and found......................
I have been having the same problem that almost all of you are experiencing
here. Has anyone replaced the CAT5 cable between the router and the modem? I have a similar setup to sinnerforgivn (same router, same modem, different supplyr). When I 1st set things up all was kosher. Connection worked fine and I did not have any troubles. Over the past few weeks though it seemed I'd lose connection to the Internet. The only recourse was to reset the modem and router. E thing would be shibby.... for about 15 minutes. After some "high" traffic, my connection would die and I'd have to reset it all again. I did the whole rigamaro of upgrading the firmware on the router and on the modem however still the same problem.
At 1st I sniffed my external connection because I thought somone was DOSing me. Alas, no incoming traffic. I was about to head out to the local Walmart (it was 2AM at the time, what else is open?) to pick up a new router when I decided to check the cable. I replaced the CAT5 I was using between the router and the modem (I was using the1that came with the modem) with a "known great" cable. Viola!! My problems seem to have vanished.
SO I too purchased a new cable and I amAZINGLY!!!!!!!! Ething is working!! YEA!! I think the cable they supply is less then quality!!!!!!
Kudos!! Thanks!!
04-23-2008 07:54 PM
I found the CORRUPT posted by this COSTUMER, reminding not the TECH SUPPORT. It is what I believe to be a FAULTY/DEFECT in the supplied Ethernet Cord. So, I replace the Linksys Cord with a "SPARE"1I had. And WALLAH I had Internet Connection!!!!!!!! Still, I called TECH SUPPORT to INSTALL a Secure NETWORK SETTING because it was an UNSECURED NETWORK!!!! I told the TECH that I found the SOLUTION. He SOUNDED as if he had NO Idea that my FINDING could be the CAUSE/ISSUE however the TECH was Professional and STEP by STEP we Configured the SETTINGS.
Then at 1st, I wanted a REPLACEMENT Ethernet Cord if in deed as THE TECH SUPERVISOR APPROVED an replacement, I thought it would be COVERED!! I RECEIVED a NEW CASE # starts the same 090221-00X- XXX. Called the CONSUMER SALES DEPT at 1-800-546-5797. A Representative named Ruth at the time I did not write down her ID# however it was 5 digits. STATED "ONLY THE ENTIRE UNIT IS COVERED" not individual parts.??? SO, the CORD is NOT Covered as in their "LIMITED WARRANTY" I was say at least DISAPPOINTED in the COMPANY'S POLICY (Linksys) AND I FRIED HER like a "BURNT STAKE" until she TRANSFER me to Jenny ID# 11343. NOW, I was a HOT FIRER CRACKER with her also because again I SPENT total 4 hours including the SECURE NETWORK SETTINGS because I was TOLD NOT to RE-INSTALL USING THE DISK??!!!! I SPIN HER LIKE A WASHER MACHINE GONE WILD!!!!!! JUST TRYING TO GET AN ANSWER TO WHY THE TECH SUPPORT NEVER ONCE CLUE/HIND or EVEN TOLD ME that IT COULD be the ETHERNET CORD!!!!!! AND THE ONLY THING SHE SAID SHE COULD DO FOR ME WAS "FILE" "INVESTIGATE" "REPORT" "PASS THE ISSUE TO HER SUPERVISOR/DEPART HEAD". AFTER THINKING A BIT AND A LITTLE ROUGH TALK, I FOUND OUT that a CONSUMER/ SMARTER THAN "Tech's" and ME!!!!
{ JENNY TOLD ME THAT "The TECH SPEC I TALK TOO WERE as she said in many words DUMB and I was SMART enough to figure this out on my own!!!!!! HAHA and3EMPLOYEES SAID TO ME IT"S ONLY a $2 CABLE however GOOGLE IT about $5 SO WHY SHOULD I BE OUT $5 FOR THEIR CHEAP QUALITY CABLE?? }
THAT hermanzke FIGURED IT OUT (this and many others have complained about on this posting) THE ISSUE, again in my limited research!!!!!!!! IT HIT ME LIKE A TON OF BRICKS!!!!!! Something FISHY is going on here!!!!!! Then it dawned on me to ask Jenny "HAS ANYONE ELSE CALLED AND ISSUE COMPLAINTS ABOUT THIS ISSUE" same/similar as mine? at 1st she DENIED it!!!! however I RAN HER LIKE Maurice Greene!!!! Until she SLIPPED UP and said she "herself" had "many" ETHERNET CORD COMPLAINTS!!!!!! however ?NEVER REFUND/REPLACE the CORD? Hmmmm. THEN THE TABLES TURNED/THE WORLD I ONLY SAW in the movie "THE RAINMAKER" CAME CRASHING DOWN ON ME "IS THE COMPANY FAILING TO INFORM THE CONSUMERS OF THIS " SIMPLE, COST EFFECTIVE METHOD of Replacing ""their/the warehouse they received mine at least ??" FAULTY CORD???? So, I gave COSTUMER SUPPORT their Unmarked "NETWORK CABLE" Serial Number to INFORM the Company "at least mine" is/went BAD!!!!!! {3522-08000001R}
MY MIND FRAME CHANGED FROM JUST GETTING A REPLACEMENT TO "ADVOCACY" for those/CONSUMER who "RETURNED" and paid to SHIP a "DEFECTIVE ROUTER!!!! BACK, which Comes with all parts" COULD THIS BE A SHAME< CONSPIRACY > TO SAVE ON RECALL OR PROFIT???
ALSO I KEPT the BOX, CD, PAPERS and RECEIPT WHICH IS A MUST!!!!!!
I WAS A HOT POTATO, however AS IN THE MOVIE "MAYBE SHE SIGNED A CONTRACT?SOMETHING that KEPT HER/SUPPORT/CUSTOMER SERVICE FROM REVELING THIS SIMPLE FIX!!!!!! I DRILLED her like HUNTING FOR OIL!!!!!! UNTIL, SHE SAID "I, MIGHT GET FIRED OVER THIS" {I"M THINKING WHY?} I FOUND OUT THIS REPRESENTATIVE IS OVERSEAS SO I THOUGHT THERE MIGHT BE "DIFFERENT LAWS GOVERNING HER RESPONSES AND SUCH. SO SHE I AM ASSUMING TO REALIZED HER ERROR AND TRANSFER ME TO HER SUPERVISOR. SHE CALLED HERSELF "L" ID# 29350. WHICH almost all LIKELY WILL CHANGE!!!!!! NOW, I"M THINKING ARE THEY SWEEPING THIS ISSUE UNDER A DIRTY RUG??? AND THE CORP. IS MAKING/TELLING THE SUPPORT NOT TO REVEAL THIS AND I FELT LIKE I am A BUG UNDER THE COMPANY'S GIANT BOOT.
"L" TALKED/VAGUELY OR almost allLY "SIR, I DON"T UNDERSTAND WHAT YOU"RE SAYING?" ONLY THING SHE WOULD/COULD DO WAS "SEND AND INVESTIGATION??!!!!!!"" I ASK HER WHAT DOES THAT INVOLVED> SHE SAID LITTLE TO NOTHING about the PROCESS> ONLY THAT SHE WOULD CALL ME BACK IF/WHEN SHE FOUND OUT MORE INFORMATION ABOUT "MY" ISSUE and only gave me an email rma@linksys which i know will have no effect so why bother!! L GAVE NO OTHER PHONE NUMBERS OR NAMES NOTHING THAT I COULD "INVESTIGATE" FURTHER!!!!!! ALSO, I ASK THE SAME QUESTIONS however SHE WAS SMART AND KEPT TO HER GUNNS WHATEVER ROUNDS THEY HOLD!!!!??
WELL THIS IS GETTING TOO LONG> THEIR IS A LOT MORE THAT HAPPENED however by 7 HOURS MY MEMORY IS WEAK AND MAY NOT BE AS ACCURATE SINCE IT HAS BEEN 6 Hours LATER.
SUMMERY!! I STILL LOVE THE PRODUCT "IF IT CONTINUES TO WORK" I HAVE NO ILL WILL TOWARDS THE EMPLOYEES. THEY ARE JUST DOING THEIR JOB EVEN IF IT MAYBE BORDERLINE UN_ETHICAL however ARE PROFESSIONAL AND CONCERTED WITH PUTTING UP WITH MY RANTS!!!!? THE COMPANY Linksys needs to do more "SPREAD THE howeverTER/ KNOWLEDGE TO THEIR DEPARTMENTS!!!!!! I DON"T WANT CONSUMERS BEING TAKING ADVANTAGE OF BECAUSE OF CORPORATIONS LOOP HOLES!!!!!!
3 STARS IS FAIR!!
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