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Product Reviews:
KitchenAid KCM514ER JavaStudio 14-Cup Stainless-Steel Programmable Coffeemaker, Empire Red |
Rating: 4 (out of 5)
Summary: A bit of false advertising?
Comments: Given the bevy of poor reviews, I am hoping my new unit will be an exception. Right off the bat, however, I have to say it is not honestly a 14 cup coffeemaker. Well, 14 4-1/2 ounce cups, perhaps, as disclosed in the manual. When you know that 4 ounces is a paltry 1/2 cup, then you do the math. Actually, the 14 cup carafe holds exactly the same volume as my old 12 cup Black and Decker. So much for extra cups when company is over. Additionally, the reservoir is difficult to fill from the front, as directed, without spillage. I wonder if people who design appliances ever actually use them.... Well, it's a pretty little thing and I hope it proves to be worth the money.
Several months later I have to say, the coffeemaker is working perfectly. No spills, no runovers, great slow brewing for smaller amounts, cleans up well. The filter is a bit useless and it proves tricky pouring water into the reservoir from the front. Still, I am quite happy with it!! |
Rating: 1 (out of 5)
Summary: Worst coffee maker on the market
Comments: I purchased the coffee maker for $99,2months ago. I was expecting the usual quality from Kitchenaid however was disappointed. It's pretty to look at however that's it. From the get-go the valve on the coffee filter will stick or the carafe design prevents the valve from opening all the way. Then the coffee filter fills up with water then spills over onto the heating plate and what does go into the pot is full of coffee grounds. Even if we got a uncontaminated pot the coffee does not taste great and it's not hot enough. Another bad feature is the water resevoir. It's difficult to fill with water. It also comes with optional water filters, which I purchased and I am now stuck with two. I cut my loses and purchased another Mr. Coffee coffee maker. I have never had any complaints with a Mr. Coffee other than it became stained on the outside. Kitchenaid does not carry this model anymore. I wonder why!! I do not think I got a lemon by some of the other reviews. If I could rate this item any lower I would. An expensive lesson. |
Rating: 5 (out of 5)
Summary: Nice Coffee Machine
Comments: Not sure about the problems reported out there, however I have been using this machine for alalmost all2years now without a single issue. It's well engineered where it needs to be. Could improve on the linkage for the various lids, however not a big deal. Overall the best coffee machine I have owned in 30+ yrs. |
Rating: 3 (out of 5)
Summary: One problem
Comments: I have had this coffeemaker about a year now, and a few months ago it developed a problem. If you do not have the pot "just so" underneath the filter area, the coffee will not go through. It fills up the filter area, and fortunately I only make a few cups at a time. If I made more cups I am sure it would spill over. As it is, some coffee does somehow miss the pot and end up sizzling on the burner. So when I make coffee I have to watch and make sure it's going through okay, or I could have a mess to clean up. |
Rating: 1 (out of 5)
Summary: did not last
Comments: We had this model for about4years. KitchenAid replaced the 1st model because of a malfunction that caused the coffee would spill over during the brewing process. We could not figure out the cause.
The pot would move while coffee was brewing. There is a lever that allows coffee to run into the carafe if it is in the right position and stops the flow of coffee when the carafe is removed to pour a cup of coffee during the brewing cycle. The carafe would shift position and this was enough to stop the coffee from flowing into the carafe during the brew cycle. This caused it to overflow despite the fact that the carafe was still on the heating element.
The coffee would hit the hot heating element and sizzle and steam. Because of the design of the coffeemaker the steam would be concentrated and e time I tried to remove the carafe to dry the heating element I got steam burns. If we positioned a fork or spoon to force the pot to remain in the correct position the coffeemaker worked perfectly; however having anything near the heating element during the brew cycle is not a great idea.
The 1st time it happened about was 35 days after we made the initial purchase. When the coffeemaker malfunctioned we called KitchenAid and they retrieved our coffeemaker and sent a replacement.
The replacement worked for approximately 3 years and when it malfunctioned just like the 1st unit we were well past the warranty. So we decided to replace it with a model made by another manufacturer.
I do not know if this is a common problem or not. Other than this issue it made great coffee; having a water filter was a bonus that made the coffee taste better, being able to program the coffee brewing cycle was nice until we had the overflow problem and felt uncomfortable letting it run unattended.
I have owned other KitchenAid products and this is the 1st1I have ever been disappointed with. I just think it should have performed better especially considering the price; maybe coffeemakers are not their forte'.
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