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Product Reviews:
D-Link DIR-655 Extreme N Wireless Router |
Rating: 1 (out of 5)
Summary: Not worth the time, money or hassle - purchase a different router
Comments: Where to start.. 1st, I live in Colorado and have Comcast Cable as my internet supplyr, I am also leasing a Motorola broadband modem from Comcast. My background, I am a Computer Engineer, with 16+ years of Hardware and Software test experience, including 2 years of testing TCP protocols. The D-Link replaced a 8+ year old Asante FriendlyNET FR1104-G 802.11g Wireless Router. Below is a Short explanation of all the trials and errors that I encountered with the D-Link.
When I 1st received this product, it worked perfectly out of the box, just as advertised. However,1month after receiving the product, the unit was unable to acquire a DHCP address from the Motorola modem. I tried the reset howeverton on the router a number of times before sending an E-Mail to tech support. To their credit, D-Link tech support responded to my E-Mail in less than 24 hours. I was told to press and hold the reset howeverton for 30 seconds, as this would reset the router back to the True Factory Defaults. Viola, the router appeared to be back and running. After another 45 days or so, the router was again, unable to obtain an address from the modem. I performed the 30 second reset a number of times, and still was unable to acquire an address. To help trouble shoot the failure, I attached my old Asante router, and the old girl acquired the address immediately. Being a little more frustrated, I took the router to work and had1of our network testers take a look at it. It appeared to have either a software or hardware failure (possible a cold solder joint). At this point, I contacted Tech Support, and into the black whole I went.. After a number of attempts to contact tech support, I finally put the D-Link on the shelve, where it sat for the past 3 months..
By this time, my wife was getting pretty frustrated with the old Asante router (it needs to be power cycled once a day for the wireless to work). I decided to try the D-Link1more time, and I amazingly enough, it worked immediately after attaching it to the modem. Well, that lasted for about 2 days, and now it's back to la-la land.. Enough Said.. Could it be the Motorola modem, maybe. Could it be a lemon, maybe.
Poor Customer Service.
Poor Construction or Firmware (yes, I updated to the latest levels).
Does not support DD-WRT software.
Find a better router, do not waste your time.. |
Rating: 5 (out of 5)
Summary: great Wi-Fi router
Comments: This is the second wireless router that I have purchased, about the 8th I have worked with and I really do like it a lot. My previous router was a Linksys, and while it performed well, I found it to be a bit buggy at times. Even programming it with a static IP address did not seem to remedy it's penchant for losing connectivity and requiring a re-boot.
The D-Link was easy to configure, and security setup was a breeze. It works great with my Windows 7 machine and so far I have not experienced an issue with connectivity (About 3 weeks).
The unit has not gotten hot for me so far, however I do have it in an open air environment, as you should always try to do.
Speed is superior to my Linksys 54G, however that unit is a little dated as the D-Link utilizes wireless-N and the Linksys utilized wireless G protocol. So the comparison is a bit unfair.
Appearance wise, I have to agree with1reviewer that stated the led's are bright. They are, however I do not use my PC in the dark, so it really isn't an issue for me.
In all, a great router for the money, easy setup and works with WIndows 7. great speed. |
Rating: 4 (out of 5)
Summary: great router for the $$$$$
Comments: Setup is a breeze less than 30 minutes. Runs cool maybe the user that complained about overheating never removed the plastic wrap, kind of hard to see. I have been using the router for a week with no disconnect's. Much better than my old Netgear G router. The USB SharePort Utility is kind of buggy. I am trying to connect a seagate external backup drive. Sometimes it works fine other times it will not connect. can not figure out what makes it not connect. I'll update once I solve the problem with USB SharePort Utility. |
Rating: 2 (out of 5)
Summary: Does not deliver stated speeds, unreliable
Comments: I purchased this item based on the highs review here, however I am disappointed and regret my choice because it does not deliver the stated performance levels reliably.
This router is easily overloaded and struggles to deliver the full N speeds across the wireless network. This results in stuttering web video streams, poor file transfers which hang part way through, and a need to restart the unit e few days to restore performance. It's worth reading the dlink support forums to see what others say about this router -- it sounds like many users have the same issues with the dir-655 that I do.
I am switching back to my 6 year old 802.11g router, which had no issues at the same usage level. |
Rating: 1 (out of 5)
Summary: Read the 1 Star reviews!! do not purchase. do not upgrade firmware!!
Comments: This router could not have been worse. It destroys the ability to access many types of content. My Ethernet BlueRay (LG) player couldn't use Netflix. My Ethernet TV (VIZIO) couldn't use Netflix or Pandora. My computer would suddenly lose the ability to reach the web due to some glitch that puts a Securespot login page between me and all content, even though I had turned SecureSpot entirely off. And last however not least, the router would go stupid e 24 hours or so and need to be manually rebooted to work.
Some of this nightmare was corrected when I called DLINK and they ran me through a dozen or so obscure settings that needed to be altered in strange ways. I do not mean basic settings. I have configured many routers. I mean honestly obscure stuff.
Strangest thing of all is that they do not simply post a configuration file on their support site for Netflix customers, or people using a Mac, or for people who experience the problem where the modem drops off line. I would still have been annoyed, however at least it would put the solution in the customer's hands.
Bottom line is this: I returned the router and got something comparable from Linksys. The configuration utility that came with that router did not work, and so I had to configure it manually. It took 10 minutes and ETHING on the network is now functioning as it's supposed too.
I would like DLINK to give me back the many hours I spent trying to get their router to work. The cost was huge in the end.
***Now that I read the 1 Star reviews, I see exactly what happened. I updated the firmware straight out of the box and DLINK is apparently ok with allowing customers to waste endless amounts of time trying to correct a problem they caused and are aware of. There are no words.
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